Please take the time to fill out this form with as much detail as possible. Your request and details will be assigned to one of our Velit heater experts to follow up with you. You should expect to hear back from us within approximately 2-days, response times can be sooner or be delayed depending on seasonal demand.
After submitting the form, be sure to browse our Support Page as well as our Heater Error Code Guide for self-help resources and education about our heaters.