We had some issues with our original unit that was purchased the end of July 2024. Constant ERR01 codes. Velit was very responsive to our plight, as the nights were down to upper 30's. After speaking with their engineer, we determined a new unit was needed. Received the new unit within a couple of weeks, got it switched out and BOOM, fabulous heat and bluetooth capabilities!! Unit is very quiet and starts every time, the first time. Been using it for 3 weeks in 5-35 degree nights and it's keeping the van at 62 (where we have it set). Couldn't be happier and so impressed with Velit's customer service!! Thanks, Velit!

Very hot, it keeps my 11 windows pasanger van very warm. It got down to 28 degrees once and I felt very comfortable. It's not a small job if you need to drop your gas tank, witch is the hardest part of the setup.

We replaced a WebastoAT2000 with the VeLit heater. Because of the heat at lower elevations, the initial run was at 9,000 feet. In short, the VeLit works better—and quieter—at 9,000 feet than the Webasto did at sea level. We look forward to warmth at even higher altitudes. This heater is a game-changer.

Installation of the unit was reasonably easy. Actual use time has been about two weeks. It has not been flawless, but that is partially my fault in playing with it and not realizing I was giving it a nervous breakdown. Need to re-flash the download when I get home, but in the mean time, I simply turn it down to 40 during the day, effectively shutting it off without actually shutting it off. Velit tech support was reasonably quick to answer my email questions, and so far all of their information has been spot on.

Wow! I really wish I had bought a different heater. I will not trust this company again.

We purchased this heater, and from day one, it has been nothing but trouble. Every single time we tried to use it, we had to go through the troubleshooting guides and make fixes just to get it running.

About a week after installation, it completely stopped working — it wouldn’t turn on at all. None of the troubleshooting steps helped. We were stuck in below-freezing temperatures, and after contacting customer support, they said they’d send a replacement since we were in an emergency situation.

We waited (and had to spend more money on temporary heating solutions), only to be told later that there was “nothing wrong” with our unit and we should just try the same troubleshooting steps again.